SparSync Privacy Policy

• Contact information: name, email address, phone number, mailing address, and business name provided through forms, calls, or sign-up processes.
• Mobile phone number and SMS opt-in status: collected when you consent to receive text messages from us.
• Business information: details you share when engaging our marketing services (e.g., company name, industry, goals).
• Website usage data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
• Communication records: emails, call logs, and text message history exchanged with us.

• To provide, operate, and improve our marketing services.
• To communicate with you about your account, services, and requests.
• To send SMS/text messages and email marketing communications, where you have opted in.
• To process transactions and send related information.
• To comply with legal obligations and enforce our agreements.

Information collected for SMS consent purposes is used only to deliver the messages you asked for. It is never used to build a marketing list for other companies (see Data Sharing Policy).

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from SparSync related to appointment reminders, promotions, customer service, and account updates.

• Message frequency varies depending on your interactions with us.
• Message and data rates may apply, as charged by your wireless carrier.
• Opt-out: reply STOP to any message at any time to unsubscribe. You will receive one final confirmation message, and no further messages will be sent unless you opt back in.
• Help: reply HELP to any message, or contact us at info@sparsync.net or 480-908-8693.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive SMS messages is never a condition of purchasing any goods or services from SparSync.
• This messaging program complies with A2P 10DLC (Application-to-Person 10-Digit Long Code) standards set by wireless carriers and The Campaign Registry (TCR).

We do not sell, rent, or trade your personal information to third parties.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. This applies at all times, regardless of any other terms in this policy. All other categories of personal information provided are separate from SMS opt-in data and will not be shared with third parties for marketing/promotional purposes either.

We may share information with:

• Service providers who perform services on our behalf (e.g., our CRM and communications platform), bound by confidentiality obligations.
• Legal authorities, when required by law, subpoena, or to protect our legal rights.
• A successor entity, in the event of a merger, acquisition, or sale of business assets.

SMS consent and mobile phone numbers are never shared with third parties or affiliates for marketing or promotional purposes, under any circumstances.

Our website (sparsync.net) uses cookies and similar tracking technologies (such as pixels and web beacons) to:

• Understand how visitors use our site.
• Remember your preferences.
• Deliver relevant advertising through platforms such as Meta/Facebook and Google.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain site features.

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction, including secure hosting, encrypted data transmission (SSL/TLS), and restricted access to personal data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We use a customer relationship management (CRM) and marketing automation platform as our service provider. This platform acts as a data processor on our behalf, storing and processing information — including contact details and SMS opt-in status — to deliver services such as appointment scheduling, email/SMS communications, and pipeline management. This platform does not use this data for its own marketing purposes.

Other third-party service providers we may use include payment processors, hosting providers, and analytics platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications (SMS, email) at any time.
• Withdraw consent for data processing where applicable.

To exercise any of these rights, contact us using the information below.

• SparSync Website: sparsync.net
• Email: info@sparsync.net
• Phone: 480-908-8693

If you have questions about this Privacy Policy or how we handle your information, contact us using the details above.